Privacy Policy
Last updated: February 9, 2025
1. Introduction
RSPWN LTD ("we," "our," or "us"), registered at 4th Floor, Silverstream House, 45 Fitzroy Street, London, United Kingdom, W1T 6EB (Company Number: 16236227), is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our digital game distribution platform and related services.
2. Information We Collect
2.1 Account Information
Through our authentication service Clerk, we collect:
- Email address
- Username
- Authentication method (email/password, Google, or Discord)
- Account preferences and settings
2.2 Transaction Information
Through our payment processor Stripe, we collect:
- Purchase history
- Steam keys owned
- Transaction timestamps
2.3 Search and Navigation Data
Through our search provider Algolia, we collect:
- Search queries
- Search preferences
- Browsing patterns
3. How We Use Your Information
- To process and fulfill your game key purchases
- To manage your account and provide customer support
- To send transactional emails (purchase confirmations, steam keys, support)
- To provide personalized game recommendations
- To prevent fraud and ensure secure transactions
- To improve our search and discovery features
- To maintain our database of available game keys
- To comply with legal obligations
4. Third-Party Services
We use the following third-party services:
Authentication
Clerk - Manages user authentication and account security
Payment Processing
Stripe - Processes all payments and handles sensitive payment data
Search
Algolia - Powers our game search and discovery features
Email Service
Resend - Handles transactional emails like purchase confirmations
Database
InstantDB - Stores non-sensitive user data and game information
5. Data Storage and Security
We implement appropriate technical and organizational measures to protect your personal information:
- All data is encrypted in transit using SSL/TLS encryption
- Payment information is never stored on our servers and is handled directly by Stripe
- Authentication tokens are securely managed by Clerk
- Regular security audits and updates are performed
- Access to user data is strictly limited and monitored
6. Your Rights
Under the UK GDPR and Data Protection Act 2018, you have the right to:
- Access your personal information
- Correct inaccurate information
- Request deletion of your information
- Object to processing of your information
- Request restriction of processing
- Data portability
You can exercise most of these rights directly through your account settings. For additional assistance, please contact our support team.
7. Contact Information
For any questions or concerns about this Privacy Policy or our data practices, please contact us at:
RSPWN LTD
4th Floor, Silverstream House
45 Fitzroy Street
London, United Kingdom
W1T 6EB
Email: privacy@rspwn.store
8. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date at the top of this Policy. Significant changes will be communicated via email to registered users.